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Route Support Coordinator Duties (Dispatching)
Route Support Coordinator serves as a liaison between the office and technicians.

  • Maintains contact with technicians throughout the day.
  • Works with the Pest Pac software to track technician daily progress and update work schedules throughout the day.
  • Answers customer questions concerning services being performed.
  • Answers technician questions concerning route and customers on the route.
  • Maintains technicians sales information.
  • Moves add-on services to fill technicians daily schedule.
  • Prints technician statistics and payroll reports at the end of the day and week.

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