Route Support Coordinator Duties (Dispatching)
Route Support Coordinator serves as a liaison between the office and technicians.
- Maintains contact with technicians throughout the day.
- Works with the Pest Pac software to track technician daily progress and update work schedules throughout the day.
- Answers customer questions concerning services being performed.
- Answers technician questions concerning route and customers on the route.
- Maintains technicians sales information.
- Moves add-on services to fill technicians daily schedule.
- Prints technician statistics and payroll reports at the end of the day and week.